How to Close a Cash App Account
This article explains how to close a Cash App account without losing any funds that you may have.
How to Close
Your Cash App Account
Deleting the Cash App mobile app won't close your Cash App
account. You need to close the account using the app first. But, before
you can do this, you need to make sure you've transferred all funds out of your
account.
Transfer
Cash App Funds
To empty funds out of your Cash App account,
you'll need to open the app and log into your account.
When you first log into your app, you'll see
the main page where you normally can make or request a payment.
Select the house icon at the lower left to
switch to the Cash App home page.
This is where you'll find the option to transfer your balance to your bank
account by tapping the Cash Out button.
Follow the Cash Out instructions in the app
to complete the funds transfer and empty your account funds.
Close Your
Cash App Account
Once you've emptied your Cash App account,
you're ready to finally close it. The option to close the account is buried
inside a few layers of menus. Follow the steps below to find it and initiate
your Cash App account deletion.
From the same home screen where you cashed
out your account, select your Profile icon at the upper right corner of the
screen. This will open your profile page. At the bottom of the list of options,
tap the Support link.
This opens the Support page with a list of
common help options. The option to close your Cash App
account isn't listed here, so you'll need to tap Something Else to continue
to the next page of options.
The next page is where you'll find more
account options. This is also where you could also tap Cash Out to transfer
your Cash App balance to your bank account if you haven't already. Otherwise,
tap Account Settings to move on to the Account Settings page.
Starts this
process, tap Close Account > Close my Cash App Account
from the menu.
This will take you to a page with more
information about what it means when you close your Cash App
account. Read all of this carefully to ensure that you really want to
close your account. If you're sure, tap the Confirm Closing Account link at the
bottom.
Once you've confirmed your account closure, your Cash App account
will be closed. After this, your $Cashtag (Cash App's user ID) will no
longer exist. If anyone attempts to send you money at this point, they'll
receive an error.
Remove the
App From Your Phone
The last step remaining is to remove the Cash
App mobile app from your phone.
·
On iPhone, you can close the app from your phone or via the Apple
App Store. On iPhone 12, just tap and hold the app and then tap Remove App from
the menu.
·
On Android, there are various options to uninstall the app as
well. The easiest way is to long-press the app and tap Uninstall from the menu.
·
At this point, you've emptied your Cash App balance, closed your
account, and closed the app from your phone. If you ever decide to use Cash App
again, you'll need to sign up for a new Cash App account and reinstall the app.
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